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We do our best to get your order out the door same day when it is in stock. If an item is out of stock, you will see it indicated on the product page before you add it to your cart, or you will be contacted. Most often, we ship with Canada Post but sometimes other carriers like FedEx or UPS are used. If your method of shipping is eligible for a tracking number, this will be emailed to you.

We do not offer refunds but may be able to do an exchange or store credit with 14 days of your shipment's arrival. Our full return policy can be found by clicking the link "Shipping & Return Policy" at the bottom of the page.

Contact orders@remenyi.com with any questions about our shipping services.